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Analyzing
Website Traffic
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by:
Karen Martin
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Analyzing your web traffic statistics can be an
invaluable tool for a number of different reasons. But before you can
make full use of this tool, you need to understand how to interpret the
data.
Most web hosting companies will provide you with basic
web traffic information that you then have to interpret and make
pertinent use of. However, the data you receive from your host company
can be overwhelming if you don't understand how to apply it to your
particular business and website. Let's start by examining the most
basic data - the average visitors to your site on a daily, weekly, and
monthly basis.
These figures are the most accurate measure of your
website's activity. It would appear on the surface that the more
traffic you see recorded, the better you can assume your website is
doing, but this is an inaccurate perception. You must also look at the
behavior of your visitors once they come to your website to accurately
gauge the effectiveness of your site.
There is often a great misconception about what is
commonly known as "hits" and what is really effective, quality traffic
to your site. Hits simply means the number of information requests
received by the server. If you think about the fact that a hit can
simply equate to the number of graphics per page, you will get an idea
of how overblown the concept of hits can be. For example, if your
homepage has 15 graphics on it, the server records this as 15 hits,
when in reality we are talking about a single visitor checking out a
single page on your site. As you can see, hits are not useful in
analyzing your website traffic.
The more visitors that come to your website, the more
accurate your interpretation will become. The greater the traffic is to
your website, the more precise your analysis will be of overall trends
in visitor behavior. The smaller the number of visitors, the more a few
anomalous visitors can distort the analysis.
The aim is to use the web traffic statistics to figure
out how well or how poorly your site is working for your visitors. One
way to determine this is to find out how long on average your visitors
spend on your site. If the time spent is relatively brief, it usually
indicates an underlying problem. Then the challenge is to figure out
what that problem is.
It could be that your keywords are directing the wrong
type of visitors to your website, or that your graphics are confusing
or intimidating, causing the visitor to exit rapidly. Use the knowledge
of how much time visitors are spending on your site to pinpoint
specific problems, and after you fix those problems, continue to use
time spent as a gauge of how effective your fix has been.
Additionally, web traffic stats can help you determine
effective and ineffective areas of your website. If you have a page
that you believe is important, but visitors are exiting it rapidly,
that page needs attention. You could, for example, consider improving
the link to this page by making the link more noticeable and enticing,
or you could improve the look of the page or the ease that your
visitors can access the necessary information on that page.
If, on the other hand, you notice that visitors are
spending a lot of time on pages that you think are less important, you
might consider moving some of your sales copy and marketing focus to
that particular page.
As you can see, these statistics will reveal vital
information about the effectiveness of individual pages, and visitor
habits and motivation. This is essential information to any successful
Internet marketing campaign.
Your website undoubtedly has exit pages, such as a
final order or contact form. This is a page you can expect your visitor
to exit rapidly. However, not every visitor to your site is going to
find exactly what he or she is looking for, so statistics may show you
a number of different exit pages. This is normal unless you notice a
exit trend on a particular page that is not intended as an exit page.
In the case that a significant percentage of visitors are exiting your
website on a page not designed for that purpose, you must closely
examine that particular page to discern what the problem is. Once you
pinpoint potential weaknesses on that page, minor modifications in
content or graphic may have a significant impact on the keeping
visitors moving through your site instead of exiting at the wrong page.
After you have analyzed your visitor statistics, it's
time to turn to your keywords and phrases. Notice if particular
keywords are directing a specific type of visitor to your site. The
more targeted the visitor - meaning that they find what they are
looking for on your site, and even better, fill out your contact form
or make a purchase - the more valuable that keyword is.
However, if you find a large number of visitors are
being directed - or should I say misdirected - to your site by a
particular keyword or phrase, that keyword demands adjustment. Keywords
are vital to bringing quality visitors to your site who are ready to do
business with you. Close analysis of the keywords your visitors are
using to find your site will give you a vital understanding of your
visitor's needs and motivations.
Finally, if you notice that users are finding your
website by typing in your company name, break open the champagne! It
means you have achieved a significant level of brand recognition, and
this is a sure sign of burgeoning success.
P.S.
If you've enjoyed this article, please be sure to
forward it to a friend.
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Karen Martin is the Sub-Editor of 'The Internet
Affiliates Resources Directory' where subscribers have the opportunity
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Thank you.
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